Shipping policies and rates

 

We ship worldwide via DHL from our distribution center in Portugal the business day following receipt of an order.

Our shipping rates are indicated next to each book and vary in accordance with the shipping address (relative to our distribution center in Portugal) and the number of volumes to be shipped (as a function of the weight of the total number of the items to be shipped).

The transit time of our shipment to you may vary from 1 to 5 business days according to the part of the world where you are located. Examples include: In Europe you will receive the item in 1 or 2 business days; United States, Canada and Mexico in 2 or 3 business days; China in 3 or 4 business days; Japan in 2 or 3 business days.

If you provide us with an email address when you make your purchase we will provide you with a DHL tracking number when we send our shipment to you.

If you have any questions please email customer.service@alert-online.com or call +351 22 832 8980 from 8:00 - 17:30 GMT (Portugal time) during business days.

 

Gift Messaging

 

If you explain why you are purchasing this book you may be selected by the author for a personal handwritten message on its inner cover. Please understand that we cannot do this for everybody and that the author may have to randomly select a few requests. We hope you will not be frustrated if you do not receive a personal handwritten message on your book even if you requested it. This handwritten message, if provided to you in your book, is free of charge.

 

Frequently Asked Questions

 

Q: Do you ship worldwide?
A: We ship everywhere DHL delivers to worldwide from our distribution center in Portugal.

 

Q: How long will it take for me to receive my book?
A: 1 to 5 business days, depending on where you are located. Most countries in Europe will be serviced in 1 business day, United States in 2 and China in 3.